{"id":276,"date":"2025-11-12T16:23:49","date_gmt":"2025-11-12T16:23:49","guid":{"rendered":"https:\/\/wildplanthealth.com\/?page_id=276"},"modified":"2026-03-13T10:34:32","modified_gmt":"2026-03-13T10:34:32","slug":"povrat-reklamacija","status":"publish","type":"page","link":"https:\/\/wildplanthealth.com\/cs\/povrat-reklamacija\/","title":{"rendered":"Vr\u00e1cen\u00ed pen\u011bz \/ St\u00ed\u017enost"},"content":{"rendered":"
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Vr\u00e1cen\u00ed pen\u011bz \/ St\u00ed\u017enost<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Vr\u00e1cen\u00ed a v\u00fdm\u011bna zbo\u017e\u00ed<\/h2>\n\n\n\n

V souladu se z\u00e1konem o ochran\u011b spot\u0159ebitele jste v p\u0159\u00edpad\u011b n\u00e1kupu na d\u00e1lku (pokud se nejedn\u00e1 o osobn\u00ed p\u0159evzet\u00ed, ale zbo\u017e\u00ed je odes\u00edl\u00e1no doru\u010dovac\u00ed slu\u017ebou) opr\u00e1vn\u011bni jednostrann\u011b odstoupit od smlouvy bez uveden\u00ed d\u016fvod\u016f, a to do 14 dn\u016f ode dne dod\u00e1n\u00ed v\u00fdrobku nebo dod\u00e1n\u00ed posledn\u00edho v\u00fdrobku z objedn\u00e1vky.<\/p>\n\n\n\n

V p\u0159\u00edpad\u011b jednostrann\u00e9ho ukon\u010den\u00ed smlouvy budeme postupovat podle z\u00e1kona o ochran\u011b spot\u0159ebitele nebo z\u00e1kona o ob\u010danskopr\u00e1vn\u00edch z\u00e1vazc\u00edch. Zaplacenou \u010d\u00e1stku vr\u00e1t\u00edme po vr\u00e1cen\u00ed zbo\u017e\u00ed. Zbo\u017e\u00ed mus\u00edte vr\u00e1tit bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 14 dn\u016f ode dne, kdy jste n\u00e1m ozn\u00e1mili jednostrann\u00e9 ukon\u010den\u00ed smlouvy.<\/p>\n\n\n\n

Podle z\u00e1kona o ochran\u011b spot\u0159ebitele je kupuj\u00edc\u00ed povinen n\u00e9st p\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed, pokud vyu\u017eije sv\u00e9ho pr\u00e1va jednostrann\u011b odstoupit od smlouvy a pokud si to kupuj\u00edc\u00ed p\u0159eje, m\u016f\u017ee n\u00e1s kontaktovat na n\u00e1sleduj\u00edc\u00ed e-mailov\u00e9 adrese: wildplanthealth@gmail.com<\/a><\/strong> informovat o zp\u016fsobu, mo\u017enostech a podm\u00ednk\u00e1ch vr\u00e1cen\u00ed v\u00fdrobku.<\/p>\n\n\n\n

Kupuj\u00edc\u00ed je povinen dodr\u017eet ustanoven\u00ed \u010dl. 77 odst. 5. Z\u00e1kon o ochran\u011b spot\u0159ebitele odpov\u00edd\u00e1 za jak\u00e9koliv sn\u00ed\u017een\u00ed hodnoty zakoupen\u00e9ho produktu v d\u016fsledku nakl\u00e1d\u00e1n\u00ed s zakoupen\u00fdm produktem. Vr\u00e1cen\u00fd v\u00fdrobek mus\u00ed b\u00fdt nepo\u0161kozen\u00fd, s p\u0159\u00edslu\u0161n\u00fdmi origin\u00e1ln\u00edmi etiketami, p\u0159\u00edv\u011bsky a prohl\u00e1\u0161en\u00edm.<\/p>\n\n\n\n

Zbo\u017e\u00ed pros\u00edm vra\u0165te nejpozd\u011bji do 14 dn\u016f po obdr\u017een\u00ed z\u00e1silky za n\u00e1sleduj\u00edc\u00edch podm\u00ednek:<\/p>\n\n\n\n

\u2013 v\u00fdrobek, kter\u00fd vrac\u00edte, nesm\u00ed b\u00fdt pou\u017eit a mus\u00ed b\u00fdt zabalen v p\u016fvodn\u00edm obalu s neporu\u0161en\u00fdmi p\u0159\u00edv\u011bsky a etiketami
\u2013 p\u0159ipojte origin\u00e1l faktury<\/p>\n\n\n\n

Z\u00e1silku m\u016f\u017eete vr\u00e1tit n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby:<\/p>\n\n\n\n

    \n
  1. doru\u010den\u00edm z\u00e1silky osobn\u011b na na\u0161i adresu: Bobovje 52G, 49000 Krapina<\/strong><\/li>\n\n\n\n
  2. zasl\u00e1n\u00edm z\u00e1silky do doru\u010dovac\u00ed slu\u017eby<\/li>\n<\/ol>\n\n\n\n

    N\u00e1klady na vr\u00e1cen\u00ed nebo v\u00fdm\u011bnu zbo\u017e\u00ed z d\u016fvodu vady v\u00fdrobku hrad\u00ed Zdrav\u00ed divok\u00fdch rostlin d.o.o.<\/strong> Vr\u00e1cen\u00e9 zbo\u017e\u00ed V\u00e1m bude vym\u011bn\u011bno dle Va\u0161eho p\u0159\u00e1n\u00ed nebo vr\u00e1ceno na V\u00e1\u0161 \u00fa\u010det.<\/p>\n\n\n\n

    N\u00e1klady na vr\u00e1cen\u00ed a\/nebo v\u00fdm\u011bnu zbo\u017e\u00ed, pokud se nejedn\u00e1 o vadu v\u00fdrobku, nese v pln\u00e9 v\u00fd\u0161i kupuj\u00edc\u00ed.<\/p>\n\n\n\n

    V\u00ddM\u011aNA ZBO\u017d\u00cd<\/h2>\n\n\n\n

    Kupuj\u00edc\u00ed m\u016f\u017ee produkt inzerovat osobn\u011b nebo jej zaslat na adresu spole\u010dnosti Zdrav\u00ed divok\u00fdch rostlin d.o.o.<\/strong>.
    Je-li d\u016fvodem k v\u00fdm\u011bn\u011b po\u0161kozen\u00e9 nebo vadn\u00e9 zbo\u017e\u00ed, p\u0159ech\u00e1z\u00ed n\u00e1hrada na \u00fa\u010det Zdrav\u00ed divok\u00fdch rostlin d.o.o.<\/strong>, a v p\u0159\u00edpad\u011b v\u00fdm\u011bny zbo\u017e\u00ed z d\u016fvodu p\u0159\u00e1n\u00ed z\u00e1kazn\u00edka za\u0161le z\u00e1kazn\u00edk zbo\u017e\u00ed na vlastn\u00ed n\u00e1klady.<\/p>\n\n\n\n

    Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za \u017e\u00e1dn\u00e9 \u0161kody a jin\u00e9 povinnosti, kter\u00e9 jsou v oblasti doru\u010dovac\u00ed slu\u017eby, ale po dohod\u011b s nimi zajist\u00ed nejlep\u0161\u00ed mo\u017en\u00fd servis pro ka\u017ed\u00e9ho z\u00e1kazn\u00edka. V p\u0159\u00edpad\u011b, \u017ee si kupuj\u00edc\u00ed p\u0159i vyzvednut\u00ed zbo\u017e\u00ed v\u0161imne jak\u00e9koliv \u0161kody, je povinen zaslat reklamaci kur\u00fdrovi na m\u00edst\u011b a kur\u00fdrovi p\u00edsemn\u011b ozn\u00e1mit e-mailem: wildplanthealth@gmail.com<\/a><\/strong><\/p>\n\n\n\n

    PR\u00c1VO NA ZRU\u0160EN\u00cd ORGANIZACE<\/h2>\n\n\n\n

    A obchodn\u00edk (Zdrav\u00ed divok\u00fdch rostlin d.o.o.<\/strong>) a kupuj\u00edc\u00ed m\u016f\u017ee uplatnit pr\u00e1vo na ukon\u010den\u00ed smlouvy (zru\u0161en\u00ed objedn\u00e1vky) p\u0159ed odesl\u00e1n\u00edm zbo\u017e\u00ed k dod\u00e1n\u00ed, s vr\u00e1cen\u00edm ji\u017e zaplacen\u00fdch pen\u011b\u017en\u00edch prost\u0159edk\u016f.
    Pokud obchodn\u00edk (Zdrav\u00ed divok\u00fdch rostlin d.o.o.<\/strong>) z jak\u00e9hokoli d\u016fvodu nem\u016f\u017ee doru\u010dit zaplacen\u00e9 zbo\u017e\u00ed, kupuj\u00edc\u00edmu je nab\u00eddnuta n\u00e1hradn\u00ed polo\u017eka, a pokud si to kupuj\u00edc\u00ed nep\u0159eje, jsou zaplacen\u00e9 prost\u0159edky pln\u011b vr\u00e1ceny kupuj\u00edc\u00edmu.
    Pokud se kupuj\u00edc\u00ed rozhodne ukon\u010dit smlouvu (zru\u0161it objedn\u00e1vku) p\u0159ed odesl\u00e1n\u00edm zbo\u017e\u00ed k dod\u00e1n\u00ed, bude n\u00e1hrada provedena do 3 (t\u0159\u00ed) pracovn\u00edch dn\u016f.
    Pokud se kupuj\u00edc\u00ed rozhodne zru\u0161it objedn\u00e1vku pot\u00e9, co bylo zbo\u017e\u00ed odesl\u00e1no k dod\u00e1n\u00ed, bude n\u00e1hrada provedena do 3 (t\u0159\u00ed) pracovn\u00edch dn\u016f od obdr\u017een\u00ed vr\u00e1cen\u00ed zbo\u017e\u00ed kupuj\u00edc\u00edm, sn\u00ed\u017een\u00e9 o n\u00e1klady na dod\u00e1n\u00ed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    V souladu se z\u00e1konem o ochran\u011b spot\u0159ebitele jste v p\u0159\u00edpad\u011b n\u00e1kupu na d\u00e1lku (pokud se nejedn\u00e1 o osobn\u00ed p\u0159evzet\u00ed, ale zbo\u017e\u00ed je odes\u00edl\u00e1no doru\u010dovac\u00ed slu\u017ebou) opr\u00e1vn\u011bni jednostrann\u011b odstoupit od smlouvy bez uveden\u00ed d\u016fvod\u016f, a to do 14 dn\u016f ode dne dod\u00e1n\u00ed v\u00fdrobku, tj. dod\u00e1n\u00ed posledn\u00edho v\u00fdrobku z objedn\u00e1vky. V p\u0159\u00edpad\u011b jednostrann\u00e9ho ukon\u010den\u00ed [\u2026]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-276","page","type-page","status-publish","hentry"],"yoast_head":"\nPovrat \/ Reklamacija - Wild Plant Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wildplanthealth.com\/cs\/povrat-reklamacija\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Povrat \/ Reklamacija - Wild Plant Health\" \/>\n<meta property=\"og:description\" content=\"POVRAT I ZAMJENA ROBE Sukladno Zakonu o za\u0161titi potro\u0161a\u010da, u slu\u010daju kupovine na daljinu (kada se ne radi o osobnom preuzimanju nego se roba \u0161alje dostavnom slu\u017ebom), ovla\u0161teni ste jednostrano raskinuti ugovor ne navode\u0107i razloge za to, u roku 14 dana od datuma isporuke proizvoda, odnosno isporuke posljednjeg proizvoda iz narud\u017ebe. 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